CoxFire

           
 
Cox Fire endeavors to maintain the basic fundamental principle of providing the best quality products and services to our customers that we have available. As a supplier of products and services to the fire sprinkler industry, it is imperative that we understand our customers' needs and provide solutions adding value and deliver profitable results to their operations. Establishing internal controls that align with our customers' expectations is essential in meeting their needs. In order to service our customers effectively, it is important that we adopt a set of values that is consistent with their needs, values and goals. Based on this principle, it is equally important that these values be adopted throughout our company and extends to each of our strategic suppliers.
 

Ron and Linda Cox, President and CEO

 

Our model management goal is built around four basic values: speed, cost, quality and on time delivery/completion.

  • Speed: Speed can be evaluated based on improvements in overall performance expectations.
  • Cost: Control the costs of the project by reductions in material waste, shipping and distribution savings, order processing, or the elimination of back charges.
  • Quality: Provide a quality product through training, project management and employee incentives.
  • On Time Delivery: Our customers demand 100% on-time delivery of submittals, materials, manpower, and project inspections, essential to the success of our customers, which will provide profitable results to their operations.